Visit the website of your antivirus provider for instructions on how to do this.ģ UNIVERSITY OF LEICESTER 3 IT SERVICES When installing SPSS 20 on Mac OSX 10.8 (Mountain Lion) When installing SPSS 20 on a Mac which has OSX 10.8 (Mountain Lion) for the first time, you may encounter an issue with the Gatekeeper security feature. When you install SPSS, ensure that you have disabled all anti-virus software. Disable anti-virus software A number of common problems with SPSS are due to anti-virus software running during the installation of SPSS. In most cases, these workaround solutions will work, but if you are still having problems please phone the IT Service Desk on (or IT Services is not responsible for the maintenance of your personal computer and cannot guide you on how to use your computer. 3 Error Error Error Error 1317 & Error 7003 Specific symptom number: Error 7001 Specific symptom number: Error - The application has failed to start because its side-by side configuration is incorrect Further Information Common problems when installing SPSS This document contains guidelines to assist in the most common problems with installing SPSS on a Windows personal computer. 3 s with graphical output for Mac OS X 10.6 (Snow Leopard). 3 When upgrading to Mac OSX 10.8 which has SPSS 20 already installed. 2 When installing SPSS 20 on Mac OSX 10.8 (Mountain Lion). Version number: R01.1Ģ UNIVERSITY OF LEICESTER 2 IT SERVICES Table of contents Common problems when installing SPSS.

1 IT Services SPSS Resolve common problems when installing SPSS Document Purpose This guide will show you how to fix some common problems when installing SPSS.

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